Complaints and regulation in general practice
The complaints system in general practice is not working for patients, is causing workload issues for practice managers and is encouraging the practice of defensive medicine for GPs. Is there a way of reforming the complaints and regulatory system that can benefit patients and GP practices alike?
The complaints system in general practice is not working for patients, is causing workload issues for practice managers and is encouraging the practice of defensive medicine for GPs. Is there a way of reforming the complaints and regulatory system that can benefit patients and GP practices alike?
The complaints system in general practice is not working for patients, is causing workload issues for practice managers and is encouraging the practice of defensive medicine for GPs. Is there a way of reforming the complaints and regulatory system that can benefit patients and GP practices alike?