Pulse and Management in Practice in the Press: General practice access

The Pulse and Management in Practice surveys on changes to general practice access has been featured across the national media, including the Mail, the Telegraph and the Independent.

The survey of more than 400 practices in England revealed that GPs and practice managers had safety concerns around patients reporting urgent and life-threatening conditions through online consultation forms, which could potentially be missed. These included symptoms such as breathing difficulties, severe vomiting, acute abdominal and chest pain, and rectal bleeding, as well as feverish children.

It also revealed that practices are spending time equivalent to 200,000 appointments per week on implementing the changes, which contractually obliges them to ensure patients can submit online consultations throughout routine working hours.

Pulse and Management in Practice spoke to several GPs and practice managers about their experience, and many of their quotes were used in the national media coverage.

The story around safety concerns was featured in the Telegraph, the Mail, the Independent, MSN and Yahoo. Pulse reporter Harry Hetherington was also interviewed for bulletins through Radio News Hub, which provides the news for over 400 radio stations across the UK and internationally, with a listenership of 2.3 million per week.

The follow-up story on the number of appointments lost due to the changes was featured in the Daily Mail.

This followed Cogora’s white paper on access, which was launched at a Labour Party conference fringe in September, and is set to inform major GP contract negotiations.  

Since the start of 2024, Pulse has been cited more than 80 times in the national press, with its editorial team frequently appearing on national radio to discuss stories they have broken.

Pulse provides an indispensable and comprehensive range of trusted content that meets the needs of all GPs, through its political and financial news, cutting-edge investigations, clinical updates or practical business advice.

Management in Practice offers its audience of practice managers timely and insightful updates on political and financial matters affecting general practice, along with engaging expert opinions and case studies from industry leaders, to assist them in managing their practices effectively.