These Terms and Conditions apply to the subscription services we provide.
In these terms:
- “we”, “our”, “us” means Cogora Group Limited;
- “you”, “your” means the business (including a health professional) purchasing a subscription;
- “authorised users” means those employees, directors and agents in your business who are entitled to access the content subject to the limitations set out on the website];
- “content” means the publications, articles, materials, documents, data and research provided to subscribers to the website in digital format;
- “subscription” means your subscription for subscription content; and
- “website” means Pulse Intelligence, Nursing in Practice Learning, Pulse Learning
An agreement for us to provide you with a subscription is based on these terms and conditions when we accept your order by confirming receipt of your payment. Please note in particular the provisions under Limitation of liability set out below.
The description of subscription, price, currency and VAT are set out in the order page on the payment portal.
When you submit your request for an order you are making an offer to purchase a subscription, which we may accept or decline.
Once your order has been received, your payment will be processed by us. A binding contract will come into effect once your payment has been cleared. We will notify you with confirmation that your order has been accepted.
A subscription (which includes renewals or new subscriptions) will be for a period of 12 months unless otherwise stated and such subscription will begin on the date of receipt of payment. Your subscription to the content will continue automatically year-on-year until terminated.
As part of your subscription we grant you a limited, non-exclusive, non-transferable licence to use the content for the duration of your subscription.
You agree that you shall not:
- use the content to develop or provide (whether directly or indirectly) any product or service that competes with ours;
- use the content for any purpose other than your internal business purposes;
- redistribute, supply or communicate the content to any third party;
- use the content in a way that contravenes applicable law; or
- use the content in any way which might infringe the rights of a third party.
You, and your authorised users, are required to register and provide certain personal information. You and your authorised users agree to provide accurate, current and complete information about yourself as prompted by the relevant registration form.
Following registration you and your authorised users will be allocated a user name and password. These account details must be used solely by you; sharing of user names and passwords or making details available to multiple users is strictly prohibited. Accordingly, you agree to:
- maintain the security of your user name and password and be fully responsible for all use of the website made using your user name and password;
- immediately notify use if you become aware of any unauthorised use of your user name and password or any other breach of security by sending an appropriately worded email to firstname.lastname@example.org; and
- ensure that you exit from your website account at the end of each session.
If, in our opinion, you or an authorised user has failed to comply with these provisions we reserve the right to suspend access to the content or terminate your subscription without any liability to you.
Your subscription is calculated based on the size of your practice. You must notify us immediately if the size of your practice increases beyond your current level of subscription. Content may differ between subscription levels; as such it is your responsibility to ensure you have the correct level of subscription to meet your business needs.
Access to the website and content
Specifications or design changes to the website may be made at any time. We shall use reasonable commercial endeavours to keep the website up to date, but information and specifications given are for your information only and are subject to change without notice.
We will endeavour to allow uninterrupted access to the website, but access to the website may be suspended, restricted or terminated at any time.
We reserve the right to change, modify, substitute or remove without notice any information on the website from time to time.
We assume no responsibility for the contents of any other third-party websites to which the website links to.
Free Trial Period
We may offer a free trial period for new subscribers. The free trial period of your subscription lasts for 14 days, or as otherwise specified.
We reserve the right to revoke your trial in the event that we determine that you are not eligible or are abusing use of the offer.
Prices and payments
We accept payment by credit card, debit card and bank transfer. Your chosen payment method will be charged at the start of your subscription term and thereafter for each year you continue to use the service.
The price that you pay for your subscription/access rights will be the standard pricing as indicated on the website, brochure, letter, email or via the phone (as applicable). You will be charged in GBP, which, if not the currency of your bank account, will be converted by your bank when processed. We are not responsible for any additional charges your bank may apply.
Whilst we try to ensure that all prices we display and quote are accurate, errors may occur. If we discover any error in the prices of the subscriptions you have ordered and this is greater than what you have paid, we will inform you as soon as possible and give you the option of recommencing your order at the correct price or cancelling it. If you choose to cancel and we have already processed your payment, you will receive a full refund.
Your subscription will automatically renew and your card will be charged for the next term. If you wish to opt-out of the auto-renewal, please email us on: email@example.com or call us on +44 (0)20 7214 0551 within 28 days from your renewal date.
We may change our prices during the term of your subscription.
If, due to your practice size increasing, you require an enhanced level of subscription you agree to pay a pro-rata increase in the fees for the remainder of your current subscription term and each subsequent renewal at the relevant rate.
Where sensitive financial information is provided, we use encryption software to attempt to prevent unauthorised access to this information being obtained. However, we cannot accept any responsibility or liability for any damages arising from the misuse or loss of data or information submitted by you directly through the website or otherwise.
Cancellation of your subscription by you
You may cancel your subscription in accordance with the following principles. Subscription cancellations received within 14 days of registration may be eligible to receive a full refund. Cancellations received after the stated deadline will not be eligible for a refund, and monthly fees will continue to be debited from your account for the duration of your subscription.
Cancellations will be accepted via phone or e-mail and must be received by the stated cancellation deadline.
All refund requests must be made by the credit card holder. Refunds will be credited back to the original credit card used for payment.
Cancellation of your subscription by us
We may suspend or cancel your subscription at any time without notice if:
- we believe that you have not complied with any of these Terms and Conditions;
- you fail to pay any amount due;
- we reasonably believe your use of the content is infringing or likely to infringe a third party’s rights.
We may cancel your subscription at any time by giving you no less than 30 days’ notice in writing. If we exercise this right we will refund you, on a pro-rata basis, for any fees paid by you that relate to the portion of the subscription term outstanding at the date of cancellation.
On cancellation of your subscription, whether by you or us, your access to the content shall cease.
User generated content
If you submit data for display on the website you grant us our licensees and assigns the irrevocable and perpetual right to use such content and all material embodied therein for any purposes including, without limitation, to edit, copy, reproduce, disclose, post and/or remove such content from the website and hereby waive all of the moral rights that you have under Chapter IV of the Copyright, Design and Patents Act 1988 in respect of any material you post to the website.
We reserve the right to remove offending material placed on the website that we consider to constitute a misuse of the website or which is otherwise harmful to other users of the website.
The copyright in the content, material contained in the website, together with the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to Cogora Group Limited, its subsidiaries or its licensors. Save as set out in these terms you acknowledge that nothing transfers any intellectual property rights in such materials to you.
This website is a trademark of Cogora Group Limited. Other product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.
Limitation of liability
Subject to the above provision, we shall not be liable to you for any: (i) loss of profits; (ii) loss of sales or business; (iii) loss of agreements or contracts; (iv) loss of anticipated savings; (v) loss of use or corruption of software, data or information; (vi) loss of or damage to goodwill; or (vii) indirect or consequential loss.
Subject to the above provisions, our total liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise shall in no circumstances exceed the fees paid by you for your subscription.
The content is provided to you for general information purposes only and is not tailored to your individual requirements. We use reasonable endeavours to ensure that any information provided on the website is accurate and up to date at the time of publication; however, all warranties implied by statute are excluded to the fullest extent permitted by law.
We can accept no liability for any goods or services provided by third party suppliers.
This clause shall survive termination of our agreement.
Variation of these Terms and Conditions
We may vary these Terms and Conditions from time to time upon written notice to you (including by updating these Terms and Conditions on our website).
You may not transfer or assign your rights under this agreement.
We may assign or transfer our rights and obligations under this agreement.
You acknowledge that by entering into these terms you do not rely on any statement, representation, assurance or warranty not expressly set out in these terms.
If you have placed an order on behalf of your business, you confirm that you have the authority to bind the business on whose behalf you are placing the order.
These terms and conditions shall be governed by and construed in accordance with English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit.