Our major investigation – which involved months of investigative work – revealed that, on average, it takes more than twice as long to respond to calls from GP practices than it does to members of the public. It also revealed chilling stories from GPs who were left caring for patients outside of their capabilities. The report made waves, featuring in all the major national newspapers, with a five minute piece on BBC Breakfast. The shadow health secretary, Jonathan Ashworth, sent out a response to the report.
We also turn our attentions to the pensions fiasco, and the errors that have left GPs unaware about what savings they have – and whether GPs may actually be hit with an increased tax bill as a result.
On the clinical side, we answer key questions on back pain, including yellow flags, screening tools and when scans are appropriate.
We also provide tips on how to run your clinic to time, including how to prepare your clinic, changing patient behaviour and enhancing keyboard skills.
And finally, we feature the GP of the Year from the General Practice Awards, and discover how as a single hander, he has managed to create a truly patient-centred practice in one of the most deprived parts of the country.