Account Executive

Overview

Job Title

Account Executive

Type

Permanent (full-time)

Office

London Wall

Salary

Competitive

Developing a strong client relationship and effective management of internal resources to ensure good teamwork and that company standards are maintained.

Role Responsibilities

Has a good level of understanding of the medical communication and education environment, the healthcare community and the role of pharmaceutical companies in the provision of healthcare services. Understands a range of external factors that may influence day-to-day management of projects. Works closely with the Account Managers/Account Directors on the day-to-day management of larger projects.

Specifically:

  • Account management – under guidance of a senior team member, assists in the management of major projects such as, scientific meetings; client meetings; slide resources; online resources and interactive/digital projects
  • Client/expert interface – greater experience at establishing good relationships as a contact person for projects and day-to-day management; flags service quality issues for senior management
  • Contributes to organic growth of business and to proposals/pitches, as required
  • Has a good understanding of internal/external quality control procedures to ensure all projects meet necessary standards – demonstration of attention to detail is key

Duties and tasks

Account/Financial Management

  • Works with senior accounts members to ensure that workflow for projects is optimised
  • Co-ordinates internal briefings (creative, digital, production, conference and travel)
  • Tracks projects against client brief and to flag any potential issues to senior team members, as necessary
  • Accurately record and distribute meeting minutes

Client Management

  • Manage client status reports and maintain internal tracking documentation
  • Manage daily client communications and status updates with clients and suppliers
  • Develops a good understanding of products in relevant accounts/therapy area
  • Has established professional relationships with clients, external experts and other influential parties

Internal Management

  • Support the account team in implementing account tasks such as logistics and general administration ensuring day to day activities run smoothly
  • Is aware of own work capacity and proactively communicates capacity to line manager, other team members and resource manager, as appropriate
  • Comfortable with logging in internal and external expenses

Business Development

  • Contributes to the identification and development of business opportunities/continued work within existing accounts (organic growth) – reads around industry news relating to therapy area developments
  • Utilises Cogora divisions where necessary to produce market and product reports to support business development with prospective clients
  • Inputs into new business opportunities (e.g. pitches) as necessary, working closely with pitch team
  • Is adaptable and able to transfer skills to other therapy areas, when required

Key Skills

  • Life science degree is essential
  • Capable project management and financial experience
  • Understanding of project/account objectives
  • Ability to contextualise scientific/medical information
  • Excellent written English, attention to detail and oral communication skills (including presentation skills)
  • Track record of working effectively within a team environment, with clients and with healthcare professionals
  • Excellent organisational skills, time management and adherence to deadlines 
  • IT literate (use of Word, Excel and PowerPoint)
  • Punctual with excellent time management including time sheet submission
  • Fully understands and demonstrates adherence to international, national and industry-specific compliance guidelines (e.g. The Association of the British Pharmaceutical Industry (ABPI) guidelines
  • Fully understands the processes for compliant liaison and working practices Good knowledge of strategic medical communications – understands pharmaceutical industry drivers and strategic activities to support client business goals marketplace, client needs, etc
  • Ensures that confidentiality and compliance with internal firewalls are always maintained

About COGORA

Cogora sits at the heart of a highly-engaged community of 220,000 healthcare professionals. For over 25 years we have produced incisive and inspirational content through our market-leading portfolio of media brands. These, in turn, provide the data and insight that give us a deep understanding of what our audiences think, what they do and what they really need. Our in-house agencies combine these resources to create innovative and flexible solutions, educational programmes and marketing campaigns that deliver measurable, impactful outcomes.

  • Flexible working hours
  • Office centrally located in-between Bank, St Paul’s and Barbican
  • Pension scheme
  • Local company discounts
  • Season ticket loan
  • Cycle to work loan
  • Monthly office drinks 
  • Summer and Christmas party
  • Additional day off for your birthday
  • Option to purchase additional holiday